Thank you all for your feedback. I had managed to overlook that nasty "--"
"header" all this time. We knew list managers needed to turn off headers,
but I guess it never occurred to us that admin requests from users
would simply disappear... doh!
Vince said:
>Has anyone else tried to discuss the issue with EMC? (Bonnie, from one of
>your statements above, it appears that you might be in a little better
>bargaining position where EMC is concerned. :-)
I have forwarded all of the messages I got to the three people in Prodigy who
have the best chance of getting EMC to listen. Cross your fingers!
Chip said:
>If it wants to insert a usless vanity line, an X-Mailer header is acceptable.
That's what I'd like to see, too.
Chip (again):
>I would strongly advocate that everybody who has a web-based
>list signup form TURN IT OFF NOW!
>A web-based form ensures that the most incompetent members of the
>Internet have access to your list.
...snip...
>If you want members who can interact with your list manager
>(regardless of whether it is automated or human), then *insist*
>they do so in order to get on the list. I know that's no
>guarantee they'll remember to use the -REQUEST address six
>months later,
One comment: We NEVER get subscribe requests sent to the mailing list from
the Web form. ;->
To protect the rest of the Internet community, our Web
mailto scripts will only send mail to Prodigy domains.
Michael said:
>I don't have any compunctions about simply denying list service to users
>who can't produce a simple, correctly-formatted subscription request or
>list message that doesn't contain extraneous crud
Well, they (the most incompetent members of the Internet, to quote Chip) are
Prodigy's market. :) Seriously, user education--raising the bar, if you will--
is definitely our business. Someone's got to do it. We were all there once.
(True confession: for me, it was in 1991 on a VAX account.)
We have a majordomo glossary at
http://goodstuff.prodigy.com/Lists/glossary.htm
that you are free to point people to, and, inspired by this thread, I am
planning a "E-mail Client Help" section on the Web server. There are
only a few screen prints up there now, but stay tuned to
http://198.83.18.43/email_help/
I think I can handle tips for EMC, Prodigy Classic, Eudora for Windows, and
Netscape (various versions for Windows). If anyone has any tips they've ever
had to repeat for ... let's all say it together ... brain-dead users with
brain-dead mail clients <grin>, let me know and I'll add it to the Web site.
(Screen prints appreciated, but send URLs, not gifs.) I know MS mail has a few
quirks, and I would _especially_ appreciate a quick summary of how to turn all
the formatting garbage off.
Bonnie Scott
Prodigy Services Corporation
elm rules! vi rules!
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