It seems that hotmail.com is having growing pains. I recently received
the attached message from them in explanation of their problems. I'm
still kicking off subscribers if the messages don't get through by the 5
day timeout though.
-- James Lick -- jlick@drivel.com -- http://drivel.com/jlick/ --
From HoTMaiL
From: HoTMaiL Staff <staff@hotmail.com> Address Book
To: HoTMaiL User
Subject: Important News from HoTMaiL
Date: Fri, 22 Nov 1996
Dear Hotmail user,
I am writing you this letter to address some of your concerns
about system slowness that has affected our service recently.
I want to apologize for the inconvenience and inform you that we
are taking steps to return your speed of service to the level
that both you and I expect from Hotmail.
In the past few weeks our service has undergone explosive growth,
and we now have over 600,000 users. While this growth is welcome,
it has caused temporary periods of slowness as we add more user
capacity. To address this, we are in the process of upgrading our
systems and increasing our bandwitdth. These two improvements
will allow us to provide an excellent level of service not only
to our current users, but to seamlessly handle even faster growth
in the number of subscribers.
We appreciate your using Hotmail and take pride in providing the
best email service (free or otherwise) for your use. We hope that
you will bear with us as we move to improve system performance.
Yours truly,
Sabeer Bhatia
President, Hotmail Corporation
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