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Subject: Re: fresh horror from AOL
From: Brad Knowles <brad @ his . com>
Date: Thu, 30 Jan 1997 09:27:13 -0500
To: meo @ schoneal . com (Miles O'Neal), list-managers @ GreatCircle . com
In-reply-to: <199701241521.JAA26787@wildride.schoneal.com>

At 10:21 AM -0500 1/24/1997, Miles O'Neal wrote:

>At the same time, at least in the USA, the ability to think and the
>belief that you must comprehend before acting are in a decline. AOL
>seems bent on handing technology to the masses when the tchnology
>and the masses are not yet ready for each other.

	Yup, we're breaking new ground.  If we didn't, we wouldn't be in
business.  Yes, sometimes we'll add new features designed to help our
users, and sometimes those new features will have unintended
side-effects.  As soon as we find out about them, we'll work to get
them corrected.

	We are *very* interested in being proper net.citizens, and are
not only working to adhere to the rules to the best of our ability
(as model net.citizens), we are also helping to write the rules when
there is new ground that hasn't really stabilized yet.


	I am certainly not the only person there that is very
standards-oriented, although when I got hired a year and a half ago,
I was pretty lonely.  It takes a while to turn around a ship this
big, and I think we're doing a pretty good job.

>|This whole industry is in a period of rapid transition.  Some people need to
>|go into the organizations that are causing the problems, present
>themselves as
>|people who can help them, and get hired onto their technical staffs.
>
>There are people doing that, at least at the lower levels, in
>AOL.  I don't know about higher up.

	It's happening higher up, as well.

>                                     But with AOL's growth rate,
>they (those people I know about at, for instance, the SA level)
>seem to be in massive fire-fighting mode.  It's hard to change
>the direction of things when you're busy keeping the boiler from
>exploding.

	A lot of us are fighting fires pretty heavily, but in our group
we just got several new staff members, and we've got a boatload of
new hardware coming in the door, and we've got totally rewritten
software coming down the pike to greatly increase our efficiency per
machine, so it looks like we'll be sitting pretty in a short period
of time.

	That said, Internet Operations alone has eleven System
Administrator positions open, most of them SAGE Level 3 and above.
If you're interested, send me a note at work (KnowlesB@aol.net), and
I'll send you the necessary contact information for submitting your
resume.

--
Brad Knowles,                                  MIME/PGP: brad@his.com
    comp.mail.sendmail FAQ Maintainer     <http://www.his.com/~brad/>
        finger brad@his.com for my PGP Public Keys and Geek Code
The comp.mail.sendmail FAQ is at <http://www.his.com/~brad/sendmail/>




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