Great Circle Associates List-Managers
(February 1997)
 

Indexed By Date: [Previous] [Next] Indexed By Thread: [Previous] [Next]

Subject: Re: Educating large masses of users (was: Re: fresh horror from AOL)
From: jeffw @ smoe . org (Jeff Wasilko)
Date: Mon, 3 Feb 1997 00:13:41 -0500
To: list-managers @ greatcircle . com
In-reply-to: <9702022106.aa23532@pcusa01.ecunet.org>; from "Merrill Cook" on Feb 2, 1997 21:06:38 -0500
References: <01IEXZM61XYW9AN0LG@mbcl.rutgers.edu> <9702022106.aa23532@pcusa01.ecunet.org>

Merrill Cook writes:
> On a simpler level, how about: people send an unsubscribe message
> to the list address. It gets filtered and forwarded to the list
> owner, who unsubscribes them manually. The lesson? "To
> unsubscribe, you don't have to learn anything or RTFM; just reply
> to the list address, someone will take care of it." That's the
> message we give.

I very rarely unsub someone who sends a request to the list
address. I have a shell script that mails them some help text
along with the majoromo help file. It starts out like:

You submitted a subscribe or unsubscribe to the regular (posting)
address of a mailing list.
 
Please note that you should send your request to
<listname>-request@smoe.org or <listname>-digest-reqest@smoe.org
(i.e. jewel-request@smoe.org, jewel-digest-request@smoe.org, 
basia-request@smoe.org or basia-digest-request@smoe.org).
 
I have attached the help file for majordomo.




Follow-Ups:
References:
Indexed By Date Previous: Re: Educating large masses of users (was: Re: fresh horror from AOL)
From: Al Thompson <alt@aen.org>
Next: Re: Educating large mass
From: Gerald Oskoboiny <Gerald.Oskoboiny@ualberta.ca>
Indexed By Thread Previous: Re: Educating large masses of users (was: Re: fresh horror from AOL)
From: "Merrill Cook" <mcook@pcusa01.ecunet.org>
Next: Re: Educating large masses of users (was: Re: fresh horror from AOL)
From: james@sagarmatha.com (James C. Armstrong)

Google
 
Search Internet Search www.greatcircle.com