Great Circle Associates List-Managers
(February 1997)
 

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Subject: Re: Educating large masses of users (was: Re: fresh horror from AOL)
From: Brad Knowles <brad @ his . com>
Date: Thu, 6 Feb 1997 00:17:07 -0500
To: Chuq Von Rospach <chuqui @ plaidworks . com>, CEO @ Citadel . Net, list-managers @ GreatCircle . COM
In-reply-to: <v03010d0eaf1ddc727716@[207.167.80.70]>
References: <v03007810af19f5c1524a@[205.252.121.253]><v03010d5daf19d6da75ac@[207.167.80.70]><v03007819af165bcc6410@[205.252.121.227]><199701222307.SAA22835@www6.clever.net>

At 2:02 AM -0500 2/5/1997, Chuq Von Rospach wrote:

>That's what I've come up with -- punch up the documenation and put it
>in their faces. They may not read it, but they should, at least,
>recognize it's there so that if something starts going wrong, they can
>at least browse it. Don't give them a path around the documentation, so
>they're forced to at least subconsciously register it's existance. And
>give them a human outlet to go to if they get in trouble, and make that
>outlet as visible and high-profile as you can.

	Sounds damn good.  This will definitely go at the top of my queue
to deal with at work tomorrow.


	Thanks!

--
Brad Knowles,                                  MIME/PGP: brad@his.com
    comp.mail.sendmail FAQ Maintainer     <http://www.his.com/~brad/>
        finger brad@his.com for my PGP Public Keys and Geek Code
The comp.mail.sendmail FAQ is at <http://www.his.com/~brad/sendmail/>




References:
Indexed By Date Previous: Mass subscribe in progress
From: Bonnie Scott <bonnie@staff.prodigy.com>
Next: Re: fresh horror from AOL
From: Brad Knowles <brad@his.com>
Indexed By Thread Previous: Re: Educating large masses of users (was: Re: fresh horrorfrom AOL)
From: Chuq Von Rospach <chuqui@plaidworks.com>
Next: Re: fresh horror from AOL
From: Tim Bowden <tcbowden@clovis.nerdnosh.org>

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