Great Circle Associates List-Managers
(March 1997)
 

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Subject: Re: human contact for AOL?
From: "Nathan J. Mehl" <nmehl @ leftbank . com>
Date: Mon, 3 Mar 1997 10:11:35 -0500 (EST)
To: jeffw @ smoe . org (Jeff Wasilko)
Cc: list-managers @ GreatCircle . COM
In-reply-to: <19970302220131.PM53746@smoe.org> from "Jeff Wasilko" at Mar 2, 97 10:01:31 pm

In the immortal words of Jeff Wasilko:

> Can anyone reccomend a human contact at AOL? I've been having
> problems with an AOL subscriber abusing one of my mailing lists
> (including sending harrassing email directly to subscribers).

> I've sent mail to abuse@aol.com but never heard back.

It's rare for mail to abuse@aol.com to not even be acknowledged.

If you're 100% sure that your complaints to that address didn't
produce even a form-letter response, you should send a short,
concise and polite note to David O'Donnell, pmdatropos@aol.com.

David is AOL's administrative contact, so you can imagine his
mail load.  Keep it to the point and don't expect an immediate
response, or even necessarily one from him.

-n

--
Don't blame me -- I voted for the Unabomber!
Nathan J. Mehl -- The Left Bank Operation 
(work) nmehl@leftbank.com -- http://www.leftbank.com   
(play) memory@blank.org   -- http://ccat.sas.upenn.edu/nmehl/


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