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Subject: Re: "loops back to myself" error
From: Vince Sabio <wavelet @ colossus . arl . mil>
Date: Thu, 13 Mar 1997 18:40:41 -0500
To: Gary Bickford <garyb @ outlawnet . com>
Cc: List-Managers @ GreatCircle . COM
In-reply-to: <v03020900af4e37c4e4e9@[163.185.20.231]>

** Sometime around 17:06 -0600 3/13/97, Gary Bickford said:

>I hope this isn't too much of a dummy question, but trying to send to a
>Solaris machine, I get back an error "Local configuration error: mail loops
>back to myself"  This is true for all mail to at least one user on that
>machine.  I don't know about other users.
>
>It's a newly installed user - can the user fix this, or is it a
>system-level problem?  In either case, how is it usually fixed?

Depends on the user -- if he's the net admin, he can probably fix it. ;-)
Typically, though, it's not a user-induced problem (or we'd be seeing a
LOT more of this sort of thing). The fix is usually to mail postmaster@
(often, the reporting server does this, itself -- check the CC on the
DSN it sent you) and apprise him of the problem. He will have to make
the necessary repair, which is usually to a .forward (this is where the
user comes in, but most users these days aren't working from Unix prompts,
thank God) or an MX record that has been misconfigured. There are other
causes, too. I've seen mailers aliased to themselves, and other truly
charming gymnastics that underscore the fact that net admins are often
just users who got promoted. ;-)

>>The original message was received at Thu, 13 Mar 1997 16:34:48 -0600
>>from outlawnet.com [204.245.248.202]
>>
>>   ----- The following addresses had delivery problems -----
>><garyb@mail.foo.com>  (unrecoverable error)
>>
>>   ----- Transcript of session follows -----
>>553 connect. config error: mail loops back to myself
>>554 <garyb@mail.foo.com>... Local configuration error

BTW, SmartBounce processes these errors as soft bounces, and will remove
the offending address from your list after it has bounced beyond your
soft-bounce threshold. (For the unaware, SmartBounce is a mail-bounce
processing package that I mentioned here about a month ago; it is now
nearing its first full release. For details, see .sig.)

- Vince Sabio
  orionsoft@telephonet.com
--
If you run a mailing list and are tired of manually processing mail bounces,
then you probably need SmartBounce. For more information, send a blank email 
to <smartbounce@bsabio.com>.
--
<http://spam.abuse.net/spam/> Because The Only GOOD Spammer is a DEAD Spammer




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