> From: MX%"lbm@ici.net" "Linda B. Merims" 21-MAR-1997 15:29:06.57
> Subj: Trouble with Compuserve Subscribers?
Linda,
>
> Since Tuesday, I have been receiving complaints from the
> Compuserve subscribers on my listserve that they are not
> getting my once-a-day Digest. However, I do not get
> any bounces from Compuserve. (I am not the sysadmin on
> the sending machine and do not have access to the detailed
> mail logs, just e-mail bounces to the list manager. Software
> is Smartlist.)
>
> Is anybody else having these troubles with Compuserve?
>
I haven't seen any problems personally, except...
> Do you know what is going on?
>
Compuserve had a couple of bum MX records in their DNS data. It
was apparently reloaded with a corrected zone file at about 04:00 this
morning, EST.
> Are there any generally-known e-mail limitations that Compuserve
> customers have to cope with that could affect their ability
> to receive a listserve? For example
>
> - a limit on how many messages can be in their inbox
>
> - a limit on the size of individual messages
>
> - limit on the total size of incoming messages
>
> - what happens to the mail when each of these occurs
>
> - some kind of e-mail spam filter that throws away incoming
> mail when too many messages come from the same site in
> within a short period of time
>
> - flakiness when the person uses a text alias for the usual
> weirdo Compuserve numeric ids
>
> I would appreciate any clue you could give me as to what is going
> on.
>
> Thank you,
>
> Linda B. Merims
> lbm@ici.net
> Massachusetts, USA
>
-HWM
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